Homer App support

We're here to help with the Homer app.

Contact us
Email: homerartsapp@gmail.com
We usually reply within 2 business days.

Common questions

How do I delete my account?
Open the app → Settings → Account → Delete account. You can also email us from the address linked to your account and we'll delete it for you.

How do I cancel a subscription?

  • Bought via Apple: Settings → [your name] → Subscriptions on your iPhone.
  • Bought via Google Play: Play Store → Profile → Payments & subscriptions → Subscriptions.
  • Bought on our website: use "Cancel contracts here" on our website, or email us.

An AR experience or QR code isn't working.
Check that Homer has camera and location permission, improve the lighting, and move closer to the marker. If it still doesn't work, email us the name of the place and your device model.

How do I report content or a user?
Use the "Report" button in the app, or email us with a link or description.

Privacy and data requests
To access, correct or delete your data, email homerartsapp@gmail.com.

Legal
[Terms of Service] · [Privacy Policy] · [Cookie Policy] · [Legal Notice / Impressum]

Provider: Daniel Bitton, trading as "Homer", [street and house number], [postcode and city], Germany